DigitalEro Offline

Need some help with SFM, program won't run

Wed, 14 Aug 2013 01:59:02

Lynna

Okay guys, I really could use some help here. :D I just installed SFM, I have TF2 and most of my games updated (aside from Blue Shift and HL Source), all possible Source SDKs have been downloaded and updated but the program just won't start. I'm on Win 7 64bit. I click the play button in Steam, nothing else happens. SFM*32 is shown in the task manager as a running task though. But that's just it. When I try starting the program via SDK, I can run Hammer. But not the Model viewer or SFM. I tried every compability mode Win7 offers. Still no result. Can someone tell me what software specifics are needed to run SFM? My rig is brand new, an octa-core CPU, 8 Gig Ram, 5 TB HDD space and a GTX770 running just about any game on ultra settings, including Crysis3 and Bioshock Infinite. So my computer just can't be the problem. I tried googling for solutings but those didn't help, really.
Wed, 14 Aug 2013 17:56:01

Lynna

I made a clean install after removing the registry entries, just as HuggyBear suggested. The result is the same as before. SFM won't start, it's only present under processes (zero CPU usage). I tried rolling back the betas to an earlier state, as Vaako suggested. That also doesn't help. I also installed another Netframework version. I remember vaguely that some programs need Net Framework (at least a specifc version) or they won't start at all. Not that it helped with SFM. It was still worth a try. I gonna file a helpticket for Steam Customer Service/helpdesk the next time I'm in Steam.
Wed, 14 Aug 2013 18:03:59

vaako

That is very curious that it would have so many issues running... I've never had a rollback not fix the issue... I'm sorry I couldn't help you, hopefully Steam support will be more helpful.
Wed, 14 Aug 2013 18:21:47

HuggyBear

One more thing to try: Did you have Steam verify the integrity of the file cache?
Wed, 14 Aug 2013 18:32:03

Lynna

I'm grateful for the help I got. ^^ That your suggestions doesn't work is just bad luck on my end. I'm still hoping that I get it running some time. Funny thing though: I had it running under Vista 64, last year. I tried SFM just once and filed it away in mind for later 'cuz it seemed to be quite complicated to work with. And now, after remembering it again, I decided to give it another try. However, I'm definitely not the only one having issues under Win7. I never experienced such difficulties to get something running before but I'm still optimistic and gonna try it once in a while. I let you guys know what Steam Support suggested and if it worked - or not. :D @HuggyBear: yup, I tried that, too. All files are okay.
Wed, 14 Aug 2013 04:07:20

Soulslayerzx

Reinstall, lol. I personaly have 2 gfx cards and I set it to to must run with my nivida one in the nvidia control panel, pretty sure other people would exp the same as you.
Wed, 14 Aug 2013 04:42:34

Lynna

"Soulslayerzx" said ...
Reinstall, lol. I personaly have 2 gfx cards and I set it to to must run with my nivida one in the nvidia control panel, pretty sure other people would exp the same as you.
I reinstalled several times. Besides, that was already mentioned at least a dozen times while I searched for solutions. And, obviously, I'm not the only one with this issue. The rest of your reply doesn't make much sense, sentence-wise. If you mean to say, I have to pick SFM in the Nvidia control settings as an application, I already did. Even if I fail to understand what the Nvidia settings have to do with it. They only decide how certain programs are handled/which graphic settings are used. If you mean something else, please, clarify. Because I have no clue what you're trying to say.
Wed, 14 Aug 2013 05:05:26

vaako

Do you get the launcher which asks if you want to launch SFM or the SDK?
Wed, 14 Aug 2013 05:31:26

Lynna

Yes, the Launcher works for me. There seems to be a small window popping up when I pick SFM then but it's gone as soon as it opens and won't stay on screen. I can't even make out what that window is or does. If I have to guess, I'd say, its the "preparing to launch" window. But I really can't tell 'cuz it's gone as soon as it appears.
Wed, 14 Aug 2013 05:53:04

Soulslayerzx

"Lynna" said ...
"Soulslayerzx" said ...
Reinstall, lol. I personaly have 2 gfx cards and I set it to to must run with my nivida one in the nvidia control panel, pretty sure other people would exp the same as you.
I reinstalled several times. Besides, that was already mentioned at least a dozen times while I searched for solutions. And, obviously, I'm not the only one with this issue. The rest of your reply doesn't make much sense, sentence-wise. If you mean to say, I have to pick SFM in the Nvidia control settings as an application, I already did. Even if I fail to understand what the Nvidia settings have to do with it. They only decide how certain programs are handled/which graphic settings are used. If you mean something else, please, clarify. Because I have no clue what you're trying to say.
oh well, that's how i got it to work for me, sucks for you. lol.
Wed, 14 Aug 2013 05:53:55

HuggyBear

Do you see an instance of SFM running in task manager as an application (not a process)? If so, have you tried maximizing or bringing it to the front? Have you tried uninstalling SFM, shutting down, and completely removing any references to SFM in the registry?
Wed, 14 Aug 2013 06:03:33

Lynna

"HuggyBear" said ...
Do you see an instance of SFM running in task manager as an application (not a process)? If so, have you tried maximizing or bringing it to the front? Have you tried uninstalling SFM, shutting down, and completely removing any references to SFM in the registry?
No, it's not in the task manager, only as a running process. I uninstalled SFM several times, rebooted the PC and installed it again. Removing the registry entries is something I haven't done. I'll give it a try.
Wed, 14 Aug 2013 07:50:32

vaako

"Lynna" said ...
"HuggyBear" said ...
Do you see an instance of SFM running in task manager as an application (not a process)? If so, have you tried maximizing or bringing it to the front? Have you tried uninstalling SFM, shutting down, and completely removing any references to SFM in the registry?
No, it's not in the task manager, only as a running process. I uninstalled SFM several times, rebooted the PC and installed it again. Removing the registry entries is something I haven't done. I'll give it a try.
I would check your beta status on the program, you can try to knock it back a version, or opt for a beta version, and see if that fixes it. It will redownload some files, but I've had to do that several times when I was having issues.